Sales Policy for Supreme Pup Wear

Effective Date: January 17, 2025

At Supreme Pup Wear, we are committed to providing you with premium pet apparel that not only meets but exceeds your expectations. Our Sales Policy outlines the terms and conditions under which we offer our products for sale. Please read this policy carefully to understand your rights and responsibilities when making a purchase from www.supremepupwear.com.

1. Product Availability

All products displayed on Supreme Pup Wear are subject to availability. We make every effort to ensure that our inventory is accurately represented on our website, but due to demand or unforeseen circumstances, some products may be out of stock or discontinued. If the item you ordered is unavailable, we will notify you as soon as possible and offer you a suitable alternative or issue a refund.

2. Pricing

  • Price Accuracy: All prices on our website are listed in U.S. dollars and are accurate at the time of posting. However, prices are subject to change without notice. If the price of an item changes after you place your order, you will be charged the price at the time of purchase.
  • Promotions and Discounts: From time to time, we may offer promotional discounts or sales on certain items. These promotions are subject to availability and may have expiration dates or other restrictions. Promo codes must be applied during checkout to receive the discount. Discounts cannot be applied retroactively to past orders.
  • Shipping Costs: Shipping fees will be calculated at checkout based on the shipping method and location of delivery. Some orders may qualify for free shipping depending on the promotion or minimum purchase requirements.

3. Payment Methods

We accept the following payment methods:

  • Credit and Debit Cards: Visa, MasterCard, American Express, Discover, and other major credit cards.
  • PayPal: Secure payments through PayPal for those who prefer an alternative payment option.
  • Other Payment Methods: We may offer additional payment options, such as Apple Pay or Google Pay, which will be indicated at checkout.

Payment will be processed immediately upon order placement. If there are any issues with payment processing, you will be notified and given the option to retry payment or use a different method.

4. Order Confirmation

After you place an order with us, you will receive an Order Confirmation email with the details of your purchase, including the items ordered, total cost, and estimated shipping time. This email is not an acceptance of your order but an acknowledgment that we have received it.

Once your order is processed and shipped, you will receive a Shipping Confirmation email with tracking information.

5. Order Cancellations

We begin processing orders immediately to ensure fast shipping. As such, we cannot guarantee that we can cancel or modify an order once it has been placed. However, if you wish to cancel an order, please contact us as soon as possible at info@supremepupwear.com. If the order has not yet been processed or shipped, we will do our best to accommodate your request.

6. Sales Tax

Sales tax is applied to orders shipped within states where it is required by law. The applicable sales tax rate will be calculated and added to your total during checkout based on the shipping address you provide.

7. Shipping and Delivery

  • Processing Time: Orders are typically processed within 1-2 business days. Once your order is processed, it will be shipped according to the selected shipping method. Please note that shipping times may vary based on your location and carrier delays.
  • Shipping Options: We offer several shipping methods, including standard, expedited, and overnight shipping. Shipping fees will be calculated at checkout.
  • International Shipping: At this time, we only offer domestic shipping within the United States. We do not currently ship internationally.
  • Order Tracking: Once your order is shipped, you will receive tracking information to monitor its progress. If there are any delays or issues with delivery, please contact us, and we will assist you in resolving the issue.

8. Returns and Exchanges

Our Refund and Return Policy applies to all purchases made through Supreme Pup Wear. If you are not satisfied with your order, you can return or exchange eligible items within 30 days of receiving your purchase. For more details, please refer to our Refund and Return Policy.

9. Customer Support

We pride ourselves on excellent customer service. If you have any questions or concerns regarding your order, products, or any other aspect of our service, please don’t hesitate to reach out to us.

10. Changes to the Sales Policy

We reserve the right to update or modify this Sales Policy at any time. Any changes will be posted on this page with an updated effective date. We recommend reviewing this policy periodically to stay informed of any updates.

11. Limitation of Liability

To the maximum extent permitted by law, Supreme Pup Wear will not be liable for any indirect, special, incidental, or consequential damages arising from the sale of products or use of our website. Our liability is limited to the amount paid by you for the product in question.

12. Agreement to Terms

By placing an order with Supreme Pup Wear, you agree to abide by the terms and conditions set forth in this Sales Policy. This policy is binding and governs the purchase of all items from our website.